What to Do When Your Lobsterboys Box Arrives

  • 2 min read

Spoiler alert: It's going to be a claw-some experience.

There’s nothing quite like opening your front door to find a box of wild-caught, North Atlantic lobster waiting for you — live, fresh, and straight from the traps of hardworking fishermen. But before you crack into the claws or melt that butter, there’s onevery important thing to do first:

Grab your phone. Hit record. And video your unboxing.

Yes, really.

Step-by-Step: How to Unbox Your Lobsterboys Order

Film the Entire Unboxing

Keep the camera rolling — one continuous, uncut video — from the moment youbreak the seal until thelast lobster is out of the box.

What to include:

  • Breaking the outer box seal
  • Opening the inner packaging
  • Pulling out each lobster and showing their condition (top and bottom)
     

Why? Because this video helps in two big ways:

Reason #1: Win Free Lobster

Post your video on Instagram or TikTok using the hashtag #lobsterboysunboxed, and you’re automatically entered to win afree box of lobsters.

We choose one winner every month and love seeing your reels, reactions, and dinner moments.

Reason #2: Protect Your Purchase

While it’s rare, if there’s ever an issue — a damaged box, delivery delay, or a lobster that didn’t make it — your unboxing video becomes your ticket to a quick resolution.

Per our refund policy, we require:

  • continuous unboxing video (no edits, no cuts)
  • Submission within 6 hours of the delivery time

This protects you and helps us work with FedEx or our fulfillment team to make things right. Without the video, we’re unable to issue refunds or replacements.

 


Pro Tips for a Smooth Unboxing

  • Open the box immediately — your lobsters need air and a cool environment
  • Store live lobsters in the fridge uncovered, ideally wrapped in damp newspaper or paper towels
  • Plan to cook them within 24 hours for best results

One Box. One Video. A Lifetime of Bragging Rights

When you shop with Lobsterboys, you're not just getting amazing seafood — you're supporting a model built on direct relationships with fishermen, sustainability, and traceability from trap to table.

So go ahead.
Hit record.
Break the seal.
Show us what’s in the box.
Tag it #lobsterboysunboxedand enjoy the feast.

Want more tips? Check out our Lobster Prep Guide for how-tos, recipes, and everything you need to know once the claws hit the pot.

 

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